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Tag: Chevy vehicle

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Today’s results from the J.D. Power and Associates 2013 U.S. Vehicle Dependability Study (VDS) show just how much GM has improved in long-term reliability and durability. The Vehicle Dependability Study focuses on problems customers experienced in the past 12 months with three-year old vehicles. This year’s study was based on feedback from 37,000 owners of 2010 model year vehicles.  J.D. Power measures overall dependability by the level of problems experienced per 100 vehicles. The lower the PPH score, the higher the dependability. Highlights of the 2013 VDS include: Four segment award winners: Chevrolet Camaro, Chevrolet Tahoe, GMC Sierra HD and Buick Lucerne Seven additional GM vehicles scored in the top three in their segments GM had the lowest rate of component replacement (e.g., batteries, switches, etc.) From an owner loyalty perspective, J.D. Power found that 54 percent of customers who experienced no vehicle problems stayed loyal to the brand. This number drops to 41 percent for [...]
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