What to Expect
Not sure how this all works? We're here to help.
First-time car buyer?
Never been to a Runde dealership before?
Don’t know what you need to bring with you?
We’ve got you covered.
A vehicle is one of the biggest investments a person can make, so we want you to feel comfortable throughout the entire process. Here are answers to some frequently asked questions. If you don’t see the answers you need here, feel free to contact us.
What to Bring With You
- Your vehicle’s title or payoff information
- Be sure all titleholders are present.
- Valid current registration to confirm ownership
- All keys and/or remotes
- Valid state-issued ID for all titleholders
- Any documentation related to specialty rebates (for example, proof of ownership of a business for a Business Choice rebate)
- Proof of insurance
- Your GM Card if you plan to use GM Card points on your purchase
Required items can vary from state to state.
If you don’t have all of the required items, we may be able to still complete the sale.
We’ll guide you through the process and help make arrangements to gather what’s missing.
Learning What You Are Looking For
Whether you contact us by phone, email, or in person, your salesperson will go over information about what type of vehicle you are looking for, your budget, any spec information you have questions about, and more. They will ask questions to determine what rebates you are eligible for and prepare a quote for you. If you are at the dealership or want to make an appointment, you can take the vehicle for a test drive.
They will also ask if you have a vehicle you’d like to trade in. We can evaluate trades two ways:
- You can fill out the Online Trade Evaluation as thoroughly as possible to help us to give you an accurate answer.
- One of our salespeople can look over your vehicle in person.
Just like on our website, we give you a straightforward price, with the MSRP, rebates you qualify for, a trade-in price if applicable, and our Runde savings clearly itemized. We are a no-haggle dealership with no hidden fees.
How does this differ from other dealerships? Read this article about Four Square, a sales tactic you will encounter at most other dealerships. And be sure to ask any other dealership about their doc and prep fees. They can add up to hundreds of dollars and are typically not mentioned until you are already signing paperwork.
Once the price is agreed upon, we can deliver the vehicle up to 200 miles away to your home or business, or you can schedule a time to pick up the vehicle. We have many customers who never set foot in our dealerships, and prefer to do this all via email and phone calls, and then have the vehicle delivered with the paperwork.
If you are picking up your vehicle at one of our dealerships, paperwork will be printed before you arrive to speed up the process. Our Finance & Insurance staff will go over a variety of Vehicle Service Contracts and other insurance if you are interested in further protection on your vehicle.
After you complete the paperwork, your salesperson will give you a tour of your new vehicle, showing you the new features and technology, as well as answering any questions you may have.
We pay off your trade-in vehicle’s loan directly to the lien holder.
It is typically paid off within 10 days of when you pick up your vehicle.
When you are ready to turn in your leased vehicle, the first step is to call the finance and insurance department at the dealership you worked with to schedule an appointment. If you plan on buying or leasing another vehicle from us, also schedule an appointment with a salesperson to facilitate a smooth transition.
When you bring your vehicle in for your appointment, an independent appraiser will look over the vehicle for dings, dents, scratches, mileage, and more to determine the condition of the vehicle.
Choose your vehicle’s make from the below options to be taken to a detailed lease-end guide created specifically for you!
If you are looking to finance your vehicle purchase, you can fill out our Online Credit Application or our Finance & Insurance staff can take a credit app over the phone or in person. They will ask you information regarding employment, income, and expenses in order to submit the information to the bank for consideration.
We work with a variety of banks, as well as lenders like GM Financial, Ford Motor Credit, Chrysler Capital, and more. We will work hard to get you approved and to stay within the budget parameters you have given us.
Tax, Title & License
In order to make the purchase process more convenient to you, we typically take care of tax, title, and license fees by including those in your loan.
If you prefer to do your own tax, title and license, just let us know.
In most cases, you can transfer your current plates on to your new vehicle, but there are exceptions. In Illinois and Wisconsin, if you currently drive a truck and are getting a car (or vice versa), you will have to get new plates to match the type of vehicle. But in Iowa, the type of vehicle is not an issue, so you could still transfer them.
You also will want to consider when your plates expire. If they expire soon, it may make the most sense to get new plates at the time of your purchase.
Every situation is unique, but our friendly Finance & Insurance staff can help you to decide what is best for you.