Runde Auto Group - Dubuque Area, Chevrolet, Buick, Chevy, Used Cars, Ford, GMC, Chrysler, Dodge, Jeep, Ram Truck
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Return policy:
A. All vehicle sales are final and all deposits are non-refundable. In concern to online payments: By submitting an online payment, you are authorizing Runde Auto Group, at its discretion, to use the information you submit to make a one-time electronic debit from your credit card account for the amount of your payment. This online payment will only be refundable if it's determined that the payment is a duplicate of a payment that was previously submitted. The only other situation where a refund may be granted would be if the amount of the online payment exceeds the amount invoiced, the difference would be refunded to the customer.
B. Concerning the purchase of automotive parts: If you need to return a vehicle part that was purchased from Runde Auto Group, please bring in the unused part in the unopened, original package. All approved automotive part returns will be subject to a 25% restocking charge. The part must be in the unopened, original package. (No refunds or exchanges on electrical parts). All cancellations on prepaid special order parts are also subject to the aforementioned restocking charge. The selling dealer makes no warranty of any kind whatsoever as to the merchantability of products as to their fitness for any particular purpose. Any warranty, which may exist, is an agreement solely between the manufacturer and the purchaser.

Disclaimer:
A. All charges will be applied to the purchaser’s credit or debit card immediately. Any credit or debit card deposits over $1000 must be pre-approved by Runde Auto Group. B. Concerning rental vehicles: The initial rental charge will be applied to the renter’s credit or debit card immediately. Any excess-mile or fuel surcharges will be applied to the renter’s card upon the return and inspection of the rental vehicle.

Privacy Policy:
Your privacy is important to Runde Auto Group, INC as is your trust in our products and services. We want you to know that the information you share with us will be treated with care. Runde Auto Group's Privacy Statement lets you know how we handle personally identifiable information you share with us through our websites, service visits, and through our customer call centers. It also applies to information about you and your vehicle we obtain from affiliates, bank partners, and other sources such as those that provide lists of potential vehicle purchasers and current owners. We will not share your personal information with third parties without your permission. You should review our Privacy Policy often to view updates or changes on how we use and protect your personal information. By using the Runde Auto Group website, you agree to the terms of this Privacy Policy and any updates.

Runde Auto Group's online payment form/page collects customer's payments via credit card. In order to process the payment we need billing information, including your name, credit card number, credit card expiration date, mailing address, and your card security code. We currently use a third party (Converge) to process and store this information. We need to share your billing information with this third party provider in order to process and store your billing information, but we will share this information exclusively for this purpose. Converge has established security standards and procedures in place to help protect your personally identifiable information. For example, they use secure web hosting, secure server sites and your financial information is protected by 128-bit Secure Socket Layer ("SSL") encryption when it is transmitted between your computer and Converge. Runde Auto Group will never sell or rent your billing information to third parties. We will not share your billing information with third parties other than for purposes of processing the card transaction. We may disclose your billing information as required by law.

This Privacy Statement explains how we handle personal information you share with Runde Auto Group. Runde Auto Group may obtain information about you and your vehicle in a number of ways: For example, through our websites, dealership visits, surveys, vehicle sales records, and other public sources. While you may use Runde's websites to learn about our products and services without disclosing any information about you or your vehicle, we may ask you to provide us with personal information including: contact information (name, address, city, state and Zip Code, e-mail address, and telephone number), vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.), and non-credit-related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.). Information about you or your vehicle may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product research. It may also be used to provide you with helpful offers and information on our products and services. There are instances where we request personally identifiable information to provide the web site visitor a service or correspondence, such as promotions and mailed brochures. This information, such as name, mailing address, e-mail address, type of request, and possibly additional information, is collected and stored in a manner appropriate to the nature of the request as determined by us and is used to fulfill your request. Whenever we request such information, we will clearly explain how it will be used. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used by us to improve the services we provide you. This information may also be provided to our agencies for use on our behalf in accordance with our privacy statement. However, it is never provided or sold to any other company for that company's independent use. During the course of your visit, you may move to our related web sites. In addition, this site may provide links to third party sites not controlled by us. It is recommended that you check the specific privacy statements of any site before providing any personally identifiable information. We stress we will never sell or rent your personal information to any third parties. When you interact with us, we may ask you to supply us with personal information (i.e. email address) so that we can provide, enhance and personalize our services and marketing efforts. We use this personal information to communicate on other topics. For example, we may use your email address or other methods to send newsletters, messages about new Runde Auto Group features, Runde Auto Group special offers, promotional announcements, consumer surveys, and other correspondence and marketing concerning our services. If you no longer want to receive certain communications from us via email, simply click the "unsubscribe" link at the bottom of the email or you may contact us directly at 866-735-5200.

We may share information about you and your vehicle with our business partners to conduct marketing programs solely for Runde Auto Group. Runde Auto Group will not share information about you or your vehicle with any third party for their independent use without your permission. We may disclose information about you or your vehicle as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution. We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider. We may use third parties to serve our advertisements on other websites. In serving Runde Auto Group advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns. You may elect to refuse cookies. Please refer to your browser help instructions to learn more about cookies and how to manage their use. Our website may contain links to third-party sites not controlled by Runde Auto Group or covered by this privacy statement, such as those belonging to manufacturers or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Some browsers have incorporated Do Not Track ("DNT") features. Most of these features, when turned on, send a signal or preference to the web sites you visit indicating that you do not wish to be tracked. Those sites (or the third party content on those sites) may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites' privacy practices. Because there is not yet a common understanding of how to interpret the DNT signal, we do not currently respond to the browser DNT signals on our own website or online services, or on third-party websites or online services where we provide advertisements, content or are otherwise able to collect information.

Runde Auto Group recognizes the importance of safeguarding consumer personal information in our possession from theft, inappropriate use, or improper distribution. Runde Auto Group has security policies and procedures appropriate to the level of confidentiality of that data. Our affiliates have signed agreements to protect and use your data according to our requirements. It should, however, be recognized that no company can perfectly protect personal information. If you have concerns or questions regarding Runde Auto Group's consumer privacy practices, you may contact us at 866-735-5200. We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner. This statement is effective as of 11/8/16.